Raffine

Notices

Notice of Reservation System Update In our ongoing effort to enhance
customer convenience, we will be
updating our reservation system.
The change is scheduled to take effect
on April 1 at 10:00 AM.

For new reservations
made from April 1 onward

RESERVATION

*New System

For confirmation,
modifications, or cancellations
of reservations made by March 31

RESERVATION

*Old System

About Raffine

CREATING AN OVERALL
FEELING OF WELL-BEING
Raffine is on the forefront of the relaxation industry with 500+ locations all over Japan.
We provide an atmosphere that is a blend of cultural and modern Japan with a Japanese masseuse that will provide elegant service.
Please enjoy the luxury of relieving stress from both yo ur heart and soul.

For New Customers

  • Free change of clothes are available.
We will refuse treatment for those with the following symptoms:
  • Those being treated for hernias
    We will only provide treatment to the upper body.
  • Those with the following injuries
    fractures, bruises, skin inflammation, strained back, etc.
    Risk of worsening injuries.
  • Those who are sick or have a fever
    May cause increased blood circulation leading to an increased body temperature.
  • Those who are recently consumed alcohol
    Risk of straining the heart due to increased blood circulation.
  • Those with osteoporosis or osteoarthritis
    Heightened risk of fracturing.
  • Those with athlete’s foot or tinea
    Some services require direct contact with the skin causing risk of infection to staff and other patrons.
  • Those who are pregnant
    Use of pressure and oils could have possibly effects on the womb. Please see our maternity menu for safe course options. 16-31 weeks only.

Gift Voucher

Terms and conditions:

  • This gift voucher is valid only at Raffine TOKYO.
  • This gift voucher is nonrefundable.
  • This gift voucher is not exchangeable for cash.
  • Gift vouchers are not used or redeemable for Remedial Massage.
  • Please present this gift voucher on the day you visit Raffine TOKYO.
  • We are not responsible for lost, stolen, damaged, or destroyed gift vouchers. No replacements will be issued under these circumstances.
  • Gift voucher cannot be spitted between multiple number of people and multiple transactions. One gift voucher per person.
  • The gift voucher can be used only once. No record will be kept of any remaining balance.
A special gift for a special someone.

Loyalty Card

Product features

  1. Earn a stamp for every $50 spent. (Excluded remedial massage)
  2. Redeem $5 for 10 stamps, $10 for 20 stamps. (However, on your next visit)
  3. Only valid for Raffine TOKYO. (Invalid for other stores in Japan)
  4. Cannot be used after from date of issued. (Expired cards will be collected)
  5. Purchasing gift voucher will also count as a stamp for on your loyalty card.
  6. Using or redeeming gift voucher will not apply for a stamp for your loyalty Card.
  7. One loyalty card per person. We do not allow sharing one card between multiple people.
  8. The loyalty card can be used at both our locations (York St. and World Square).
  9. Design of the card may change without any notice.
  10. Distribution of this card may be terminated without notice.
  11. Point redeem program is subject to change without notice.

Shop

Raffine TOKYO York St.
Shop 2, 127 York Street,
Sydney NSW 2000
Weekdays 1:00pm-8:00pm Weekends 10:00am-6:00pm
Raffine TOKYO World Square
Shop 9.39, World Square
Shopping Centre,
644 George Street,
Sydney NSW 2000
Mon-Wed,Fri 10:00am-8:00pm Thu 10:00am-9:00pm Sat 10:00am-7:00pm Sun 11:00am-5:00pm

For new reservations
made from April 1 onward

RESERVATION

*New System

For confirmation,
modifications, or cancellations
of reservations made by March 31

RESERVATION

*Old System